The Amigo Care Engine. In-house. Voice-first. Auditable.
Three layers. One care engine. One continuous signal.
Trained on clinical speech corpora, deployed on a real-time voice stack, and tuned into a single care signal — routed to your dashboard, your caregivers, and the family.
Foundation
Trained on the reference speech-clinical corpora plus proprietary data.
Runtime
The live operational stack behind every call.
Care signal
What the engine extracts, computes, and routes to your team.
Each module, explained.
Every module is purpose-built for the care signal. No general-purpose black boxes. No third-party detours.
Voice Engine
Carries the call. Handles natural turn-taking, calm pacing, age-appropriate prosody, and senior-grade hearing accessibility.
Conversation Layer
Manages the structure of every call — opening, daily-check questions, medication confirmation, cognitive prompts, closure — adapted per senior.
Mood Tracker
Extracts affective state from each conversation — vocal features, lexical markers, and self-report — scored against the senior's personal baseline.
Cognitive Index
Tracks recall, fluency, orientation, and engagement across calls. Produces a composite index trended in 7-, 30-, and 90-day windows.
Mood Signals
Stores per-senior mood, cognition, adherence, complaints, and engagement on a unified time axis — the substrate for trends and alerts.
Care Memory
Remembers what matters — stories, names, routines, preferences — so each call feels like a continuation, not an interrogation.
Alert Engine
Evaluates incoming signals against your protocols. Routes soft and red alerts to the right human within seconds, with full audit log.
Reports Engine
Generates the weekly family wellbeing report and the pre-visit caregiver brief automatically, signed under your agency's brand.
How we built it, and why.
In-house, end to end
Voice, signal extraction, memory, alerts and reports are all developed and operated under one roof. One vendor. One audit surface. One accountable team.
Voice-first by design
The senior never sees a screen. The interface is a phone call — the only digital surface every senior already knows how to use.
Signals, not transcripts
Raw conversation is processed into structured clinical-quality signals. Your team works with mood, adherence, cognition — not paragraphs.
Protocol-shaped
Every threshold, escalation route and report cadence is configurable to your clinical protocols — not a generic default.
Privacy by construction
Per-tenant data isolation, role-based access, encryption in transit and at rest, key rotation, and configurable retention.
Audit-grade by default
Every call, alert, score and access event is timestamped, immutable, and exportable for clinical, security and regulatory review.
Want the deep technical & security brief?
We'll walk your CIO, CISO or clinical lead through the architecture, the data flows, and the operational posture — under NDA where appropriate.